ABOUT CPF
ABOUT CPF
CPF operates integrated agro-industrial and food business with its objectives to provide products in high quality and environmentally and socially responsible manner.
Business Overview Staff Login
BUSINESS
Business
CPF is committed to providing high quality products that are nutritious, tasty, safe and traceable.
Overview
GOVERNANCE
Corporate Governance
Continuously develop and achieve business growth goals and fulfill the commitment to sustainable long-term value. Go with all stakeholders.
Overview
our mision
Message to Shareholders
The company is still working hard to raise its competitive edge. For continued growth
MEDIA CENTER
Media Center
Discover our latest news, covering sustainability, innovations, industry news and more
Media Center
media-center
Media Center
Find CPF’s latest news and many of our good stories.
ENGLISH

The Company believes that stakeholder engagement is a crucial foundation to building and becoming a sustainable organization. We define stakeholders as all persons or organizations that are positively and negatively affected by our internal and external business activities.

We continuously conduct an analysis and a review to thoroughly identify stakeholders and emphasize continuous engagement through a variety of activities and communication channels. The frequency of communication with each stakeholder group varies, depending on the Company’s work plans and stakeholders’ needs. Understanding their needs, opinions, concerns and suggestions can help us improve our sustainability practices in an appropriate and fair way.

In 2019, the Company incorporated stakeholders’ issues and feedback covering economic, social, and environmental aspects. We prioritized those issues and conducted one-on-one interviews with representatives from stakeholder groups including customers, business partners, government agencies, academic institutes and Non-Governmental Organizations (NGOs), to gather their views on the Company’s sustainable development. The feedback from these external stakeholders was also used to define contents in our sustainability report 2019.


Shareholders and Investors

Engagement Channels

  • Meetings, conferences calls, e-mails throughout the year
  • 2 site visits per year
  • Quarterly meetings with analysts and fund managers

Examples of Issues

  • 3-5 year performance and work plans
  • Risks and protection of farm animal diseases
  • Transparent, accurate and timely information disclosure of impacts of business disruption such as plant-based protein
  • Innovation and technology development

Approaches to how we address these issues can be found here in “Sustainability Governance”, and “Food Security”


Employees and Families

Engagement Channels

  • Annual CEO Town Hall at least once a year, CEO Corner
  • Intranet, CPF Connect mobile application
  • E-mails, e-newsletters, HR communications (video clips, announcements) throughout the year
  • Quarterly Welfare Committee, and Safety Committee meetings
  • Labour Voice Hotline by LPN
  • Annual employee satisfaction surveys
  • Open dialogues, meetings, throughout the year
  • Annual performance evaluation

Examples of Issues

  • Occupational health and safety
  • Career security and advancement
  • Compensation, benefits, and welfare
  • Internal communication
  • Human capital development

Approaches to how we address these issues can be found here in the “Self-sufficient Society”


Customers and Consumers

Engagement Channels

  • Monthly meetings
  • 1 -2 site visits and audits per year
  • Annual surveys
  • Customer Service Center and CPF Consumer Center throughout the year
  • Consumers needs research at least once a year

Examples of Issues

  • Corporate governance and business ethics
  • Human rights and labor practices
  • Food quality and food safety
  • Product and process innovation
  • Product labelling
  • Safety and occupational health
  • Management of social impacts on communities

Approaches to how we address these issues can be found here in the “Sustainability Governance”, “Human Rights and Labor Practices”, “Food Security” and the “Self-sufficient Society”


Business Partners

Engagement Channels

  • Meetings throughout the year
  • Phones, E-mails and Call Center throughout the year
  • Seminars, site visits at least once a year
  • Special joint initiatives as appropriate
  • Audits at least once a year
  • Annual surveys

Examples of Issues

  • Fair business practices
  • Human rights and labor practices
  • Food quality and food safety
  • Capacity building for farmers and business partners
  • Environmental and social impacts management
  • Traceability

Approaches to how we address these issues can be found here in the “Sustainability Governance”, “Human Rights and Labor Practices”, “Food Security” and the “Self-sufficient Society” and the “Balance of Nature”


Communities and Societies

Engagement Channels

  • Annual community surveys
  • Complaint channels
  • Quality of life promotion programs
  • Annual ongoing dialogues and visits

Examples of Issues

  • Participation in promoting quality of life of communities
  • Environmental and natural resources consumption management

Approaches to how we address these issues can be found here in the “Self-sufficient Society” and the “Balance of Nature”


Governments

Engagement Channels

  • Meetings throughout the year
  • Participation and support in initiating and developing creative projects and activities as appropriate
  • Seminars

Examples of Issues

  • Fair and ethical business practices
  • Government policy adoption
  • Participation in science and innovation research and development
  • Capacity building for small entrepreneurs
  • Setting an example for environmental and social responsible business practices

Approaches to how we address these issues can be found here in the “Sustainability Governance”, “Food Security” and the “Self-sufficient Society” and the “Balance of Nature”


Civil Society Organizations and Academia

Engagement Channels

  • Open discussions in meetings and seminars throughout the year
  • Quarterly site visits
  • Supporting partnership networks as appropriate

Examples of Issues

  • Fair business practices
  • Human rights and labor practices
  • Transparent, accurate and timely information disclosure
  • Innovation research and development
  • Animal welfare
  • Social project implementation
  • Environmental and natural resources consumption management
  • Packaging

Approaches to how we address these issues can be found here in the “Sustainability Governance”, “Human Rights and Labor Practices”, “Food Security” and the “Self-sufficient Society” and the “Balance of Nature”


Media

Engagement Channels

  • Communication via Public Relations throughout the year
  • Open discussions throughout the year
  • 2 press conferences and interviews per month
  • 1-2 site visits per month
  • Supporting and participating in media events as appropriate

Examples of Issues

  • Corporate governance
  • Improvement in driving the organization with social responsibility towards sustainability
  • Human rights and labor practices
  • Food quality and safety
  • Innovation research and development
  • Support and dissemination of knowledge to suppliers and farmers
  • Biodiversity

Approaches to how we address these issues can be found here in the “Sustainability Governance”, “Human Rights and Labor Practices”, “Food Security” and the “Self-sufficient Society” and the “Balance of Nature”


cpfworldwide.com ใช้คุกกี้บนเว็บไซต์นี้เพื่อการบริหารเว็บไซต์ แและเพิ่มประสิทธิภาพการใช้งานของท่าน (เรียนรู้เพิ่มเติม)
x